Our aim is to provide you with the best shipping choices, regardless of your location. We ship to numerous customers worldwide on a daily basis and are committed to delivering top-notch services.
Due to logistical constraints, we’re currently only able to serve specific regions such as Europe, the Contiguous United States, Canada, Australia, Mexico, and more. We apologize to customers in other areas as we’re unable to offer retail services there. However, if you have wholesale requirements, please reach out to us.
The order delivery time consists of two segments:
Processing time: 1 to 2 workdays.
Delivery time: 8 to 15 workdays.
The order will be processed within 1 to 2 days, and the package transportation will take approximately 8 to 15 workdays. Vapes are regulated commodities in most areas, and the logistics generally take a long time. Hope you understand.
Starting from the second day of order processing, you usually receive a tracking number. This means that your package has been handed over to the logistics carrier. From then on, we will not be able to modify the package address, nor can we cancel the delivery or withdraw it.
Tracking information usually needs to be updated after reaching the destination country and completing customs clearance, which takes some time.
Once the package is shipped, we’ll send the tracking information to your email. You can monitor the shipping progress through tracking information.
You have the flexibility to cancel an order or modify the shipping address at any time before we dispatch the package to the Logistics carrier. However, once the product is shipped, we cannot offer refunds or address changes. Hope you understand.